PRIVACY POLICY

[Last Updated: June 2026]

Welcome to LOVE2WEAR. We understand that your privacy is of the utmost importance, especially when purchasing fine jewellery. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our online store.

1. Information We Collect

When you interact with our store, we collect several types of information to provide you with a seamless and secure experience:

1. Personal Identification Information: This includes your name, billing address, shipping address, email address, and phone number.
2. Order & Customization Data: Details regarding the jewellery you purchase, including ring sizes, custom engravings, and gift recipient information.
3. Payment Information: While we process payments, we do not store your credit card numbers. Payments are handled through secure, PCI-compliant third-party processors.
4. Device Information: We automatically collect information about your device, including your IP address, time zone, and cookies installed on your device.

2. How We Use Your Information

We use the collected information in the following ways:

1. Fulfilment: To process payments, arrange shipping, and provide you with invoices and order confirmations.
2. Communication: To provide customer support, answer questions about specific pieces, and update you on shipping status.
3. Security: To screen orders for potential risk or fraud, protecting both our business and your financial security.
4. Marketing: With your consent, to send you newsletters and information about new collections or exclusive promotions.

3. Sharing Your Personal Information

As an online-only boutique, we share your Personal Information with trusted third parties to help us operate efficiently:

1. E-commerce Platform: We use Waysite to power our online store.
2. Analytics: We use Google Analytics to help us understand how our customers navigate our collections.
3. Logistics: We share your address and contact details with courier services (e.g., DTDC, Professional Courier, ST Courier, Indian Post, Blue Dart) to ensure safe delivery of your jewellery.
4. Compliance: We may share information to comply with applicable laws and regulations or to respond to a lawful request for information.

4. Data Retention

When you place an order through the site, we will maintain your Order Information for our records to facilitate returns, warranty claims, or future resizing requests, unless and until you ask us to delete this information.

5. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Security Measures

We implement industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect the transmission of sensitive data during the checkout process. Your trust is our most valuable asset.

Contact Us

For more information about our privacy practices, or if you have questions or complaints, please contact our Privacy Officer at:

Email: love2wear777@gmail.com

Phone: +91 9884764609

Address: Chennai, Tamil Nadu

© 2026 - LOVE2WEAR. All Rights Reserved.